Delivery Policy
dELIVERY POLICY
Estimated Delivery Time = Processing Time +
Shipping Time
*
Processing time clock starts when we get order payment and all order details
get confirmed. Any requirement changes during the lead time would prolong the
process and bring extra cost.
Processing Time
As a unique selling point of Vicky Bridal,
most of our dresses can be customized. Normally, it will take 15 to 25
business days to tailor a new dress before arranging shipment. It might be more
or less, which depends on individual dress style and order quantity. Once your
order has been placed, a notification e-mail will be sent to inform you the
estimated delivery time of your order. If you have any questions about the
delivery time or you want to rush your order for urgent dress wearing day, you
should contact us within 48 hours. Rush service is
only to shorten the lead time(not include shipping).
Shipping Time
We are cooperating with DHL, UPS, TNT, ARAMEX,
DPD, DPEX, EMS, etc. We always use the most appropriate shipping method that
can be tracked online, but the exact delivery company is random by country and
shipping method you choose. Here are our shipping methods for your reference.
Economic Shipping |
7 - 15 working days |
Expedited Shipping |
3 - 5 working days |
Please make sure you have allowed adequate
time before your actual dress wearing date. We cannot be held responsible for
the delivery time by shipping company. When your order is shipped out, a
notification will be sent to the e-mail box you registered on our website. You
can find a tracking number in the Email and you can track the state of order
online.
Customs Duty
All of our orders are shipped as "D.D.U."
(Delivered Duties Unpaid).Customs duty is out of our control.Vicky Bridal
cannot be responsible for any accrued additional charges such as taxes, duties
or tariffs that may apply to international orders. We will not pay for any tax
fee. To find out more about this, please contact your local customs office.
Customers from Brazil should leave a message to
provide us your 11-digit CPF as your customs needs it.
APO/FPO/DPO Shipping
We apologize that P.O. Boxes and military addresses (APO,
FPO) cannot be delivered.
Locations We
Ship To
We deliver orders
worldwide to more than 200 countries.